Speed Queen washers are known for their durability and reliability. Yet, even the best machines can experience issues.
In this guide, we will explore common problems with Speed Queen commercial heavy-duty washers. Knowing how to troubleshoot these issues can save time and money. From minor glitches to more significant concerns, this post will help you understand and fix typical washer problems.
Whether you’re a laundromat owner or a maintenance worker, this guide offers practical advice. Let’s dive into the most frequent issues and how to resolve them effectively.
Introduction To Speed Queen Washers
Speed Queen washers are known for their durability and efficiency. These machines are a popular choice for commercial laundry needs. They are designed to handle heavy loads and continuous use. Speed Queen washers are built to last, providing excellent performance and reliability.
Overview Of Features
Speed Queen washers come with a range of features that make them stand out:
- Durable Construction: Built with high-quality materials for long-lasting use.
- Efficient Cleaning: Powerful wash cycles ensure thorough cleaning.
- Energy Saving: Designed to use less water and electricity.
- User-Friendly Controls: Simple and easy-to-use interface.
- Large Capacity: Can handle large loads, reducing the number of cycles needed.
Common Issues
Despite their reliability, Speed Queen washers may experience some common issues:
- Washer Not Starting: Check the power supply and door latch.
- Water Not Filling: Inspect the water inlet valves and hoses.
- Excessive Vibration: Ensure the washer is level and balanced.
- Draining Problems: Check the drain hose and pump for blockages.
- Strange Noises: Examine the drum and motor for any foreign objects.
Addressing these issues promptly can help maintain the efficiency and longevity of your Speed Queen washer. Regular maintenance and troubleshooting can prevent minor problems from becoming major ones.
Preparation For Troubleshooting
Before starting the troubleshooting of your Speed Queen Commercial Heavy Duty Washer, it’s crucial to prepare properly. This ensures safety and efficiency. Follow these steps to get ready:
Safety Precautions
Safety should be your top priority. Follow these precautions:
- Turn off the power to the washer.
- Unplug the washer from the electrical outlet.
- Wear protective gloves and safety glasses.
- Ensure the washer is on a stable surface.
- Keep the area around the washer dry to prevent slips.
Required Tools
Gather these tools before starting the troubleshooting process:
Tool | Purpose |
---|---|
Screwdriver set | To remove and replace screws. |
Multimeter | To check electrical connections. |
Wrench | To tighten or loosen bolts. |
Flashlight | To see in dark areas. |
Owner’s manual | To refer to washer specifications. |
Having the right tools and following safety precautions will make the troubleshooting process smoother and safer. Always refer to the owner’s manual for specific instructions related to your washer model.
Washer Not Starting
Having trouble with your Speed Queen Commercial Heavy Duty Washer not starting? This issue can be frustrating. Understanding the common causes can help you get your washer running again. Below, we will look at some common issues and how to fix them.
Power Supply Check
The first step is to check the power supply. A washer not starting could be due to a lack of power. Follow these steps to ensure your washer is properly powered:
- Ensure the washer is plugged into a working outlet.
- Check the circuit breaker and reset if tripped.
- Verify the power cord is not damaged.
If the power supply is okay and the washer still won’t start, move on to the next step.
Door Lock Issues
The door lock mechanism is crucial for the washer to start. If the door is not properly locked, the washer will not begin its cycle. Here are some tips to check and fix door lock issues:
- Ensure the door is closed tightly.
- Inspect the door latch for any damage or debris.
- Clean the latch area to remove any obstructions.
- If the door lock mechanism is faulty, consider replacing it.
If these steps don’t resolve the issue, you might need professional help.

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Washer Not Draining
Is your Speed Queen Commercial Heavy Duty Washer not draining? This issue can be frustrating. Fortunately, there are a few common causes that you can check and fix. Below, we explore the two most frequent culprits: a clogged drain hose and a faulty pump.
Clogged Drain Hose
A clogged drain hose is a common reason for a washer not to drain. Lint, small clothing items, or debris can block the hose. Follow these steps to check and clear the hose:
- Unplug the washer for safety.
- Locate the drain hose at the back of the washer.
- Disconnect the hose from the washer and the drainage system.
- Inspect the hose for any blockages.
- Use a long brush or water to clear any debris.
- Reconnect the hose and plug the washer back in.
Always ensure the hose is free of kinks. A kinked hose can also prevent proper drainage.
Faulty Pump
If the hose is clear, the faulty pump might be the issue. A defective pump can stop the washer from draining. To check the pump, follow these steps:
- Unplug the washer and locate the pump. It is usually at the bottom of the washer.
- Remove the front panel to access the pump.
- Check the pump for any visible debris or blockages.
- If the pump is clear, test it with a multimeter to ensure it is working.
- If the pump is faulty, replace it with a new one.
Always refer to the washer’s manual for specific instructions. If unsure, consider contacting a professional technician.
Washer Not Spinning
Experiencing your Speed Queen Commercial Heavy Duty Washer not spinning can be frustrating. This issue disrupts laundry routines and results in wet clothes. Understanding the root cause can help fix the problem effectively. In this section, we will explore common reasons behind a washer not spinning, focusing on balance issues and motor malfunctions.
Balance Issues
Balance issues often cause the washer to stop spinning. Clothes inside the drum can create an uneven load. This imbalance triggers safety features, halting the spin cycle. Here are some steps to troubleshoot balance issues:
- Open the washer and redistribute the clothes evenly.
- Ensure the washer is level on the ground.
- Check for any stuck items between the drum and the washer wall.
If the washer is still not spinning, consider examining the suspension rods or shock absorbers. Damaged rods or absorbers might need replacement.
Motor Malfunctions
Motor malfunctions can also prevent the washer from spinning. The motor drives the drum during the spin cycle. A faulty motor can halt this process. Here are some common motor-related issues:
- Worn-out motor coupling: Check if the motor coupling is broken or worn out.
- Defective motor control board: Inspect the control board for any signs of damage.
- Burned-out motor: Test the motor with a multimeter to confirm if it’s functional.
Addressing motor malfunctions might require professional help. Consider consulting a technician if the motor needs repair or replacement.
Troubleshooting your Speed Queen Commercial Heavy Duty Washer not spinning involves checking for balance issues and motor malfunctions. Identifying these common problems can help restore your washer’s functionality quickly.

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Excessive Vibration
Excessive vibration in your Speed Queen Commercial Heavy Duty Washer can cause various problems. These vibrations can lead to noise, movement, and potential damage to the washer or its surroundings. Addressing these issues can ensure a longer lifespan for your machine and a quieter laundry room.
Leveling The Washer
Ensuring that your washer is properly leveled is crucial. An unlevel washer can cause significant vibrations. Follow these steps to level your washer:
- Check the level using a bubble level.
- Adjust the washer legs. Use the wrench to turn the legs clockwise to raise or counterclockwise to lower.
- Recheck the level after adjustments.
- Secure the legs by tightening the lock nuts against the base of the washer.
A properly leveled washer will run more smoothly and quietly.
Suspension Problems
Suspension issues can also cause excessive vibration. The suspension system supports the drum inside the washer. If any components are worn out or damaged, the washer might vibrate excessively.
Common suspension problems include:
- Suspension rods: These rods absorb the shock during the spin cycle. Check if they are bent or broken.
- Springs: Inspect the springs for signs of wear or breakage.
- Shock absorbers: These dampen the movement of the drum. Look for leaks or wear.
Replacing worn-out suspension components can reduce vibration and extend the life of your washer.
By addressing these common causes of excessive vibration, you can ensure your Speed Queen Commercial Heavy Duty Washer operates efficiently and quietly.
Water Leaks
Water leaks from your Speed Queen Commercial Heavy Duty Washer can cause significant problems. Identifying the source of the leak is crucial. This guide will help you pinpoint and fix those leaks efficiently.
Hose Connections
First, check the hose connections. Loose or damaged hoses are common culprits for leaks. Follow these steps to inspect them:
- Turn off the washer and unplug it.
- Inspect both the inlet and outlet hoses for cracks or wear.
- Tighten any loose connections using a wrench.
- Replace any damaged hoses with new ones.
Ensure the hoses are secure and free from damage. This step often resolves water leak issues.
Seal And Gasket Inspection
Next, examine the washer’s seals and gaskets. Worn out seals can cause leaks. Follow these steps:
- Open the washer door and look at the door seal. Check for cracks or damage.
- Inspect the drum gasket for any signs of wear.
- If either the seal or gasket is damaged, replace them.
Ensure the new seals are properly fitted. This can prevent future leaks and prolong the life of your washer.
Error Codes
Speed Queen Commercial Heavy Duty Washers are known for their durability and efficiency. But like any machine, they can encounter issues. Error codes on the washer display help diagnose these problems. Understanding these codes can save time and money.
Common Error Codes
Error codes are essential for troubleshooting. Below are some common error codes and their meanings:
Error Code | Meaning |
---|---|
Er FL | Fill Error. The washer is not filling properly. |
Er dL | Door Lock Error. The door is not locking. |
Er dr | Drain Error. The washer is not draining. |
Er dS | Door Switch Error. The door switch is malfunctioning. |
Er OF | Overflow Error. The washer is overfilling. |
Resetting The Washer
If you see an error code, try resetting the washer. This can sometimes clear the issue.
- Turn off the washer.
- Unplug it from the power source.
- Wait for 5 minutes.
- Plug the washer back in.
- Turn the washer on.
If the error code persists, consult the user manual or contact a technician. Keeping the washer in good condition prevents many issues.
Maintenance Tips
Maintaining your Speed Queen Commercial Heavy Duty Washer helps extend its lifespan. Regular care ensures efficiency and prevents costly repairs. Below are some key maintenance tips.
Regular Cleaning
Regular cleaning of your washer is crucial. It prevents buildup and ensures smooth operation. Follow these steps:
- Clean the drum monthly. Use a damp cloth and mild detergent.
- Wipe the exterior weekly. Dust and debris can affect performance.
- Check and clean the filter. Remove lint and other obstructions.
A clean machine works better and lasts longer. Make it a habit.
Preventative Measures
Taking preventative measures helps avoid major issues. Implement these practices:
- Do not overload the washer. It strains the motor and other parts.
- Use the right detergent. Follow the manufacturer’s recommendations.
- Inspect hoses and connections regularly. Look for leaks or damages.
Consistent care reduces the risk of malfunctions. It saves you time and money.
When To Call A Professional
Even the best commercial washers like the Speed Queen can face issues. Knowing when to call a professional can save time and money. This section will help you understand major issues and how to find a technician.
Identifying Major Issues
Some problems need a professional’s touch. Here are signs to watch for:
- Strange noises: Loud banging or grinding sounds can signal a serious problem.
- Water leaks: Leaks can cause damage and indicate a broken seal or hose.
- No power: If your washer won’t start, it might be an electrical issue.
- Unusual vibrations: Excessive shaking can mean an unbalanced load or a mechanical fault.
- Error codes: Persistent error codes often require expert diagnosis.
Finding A Technician
Once you identify a major issue, the next step is finding a technician. Here’s how:
Step | Action |
---|---|
1 | Check the Speed Queen website for authorized service centers. |
2 | Read online reviews to find a reputable technician. |
3 | Ask for recommendations from other business owners. |
4 | Ensure the technician is certified to work on Speed Queen washers. |
5 | Get a written estimate for the repair costs. |
Finding the right technician ensures your Speed Queen washer gets the best care. This can extend its lifespan and improve performance.

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Frequently Asked Questions
How Do I Reset My Speed Queen Washer?
To reset your Speed Queen washer, unplug the machine for 60 seconds. Then, plug it back in and restart the cycle. This should clear any minor errors.
Why Won’t My Speed Queen Washer Start?
If your Speed Queen washer won’t start, check the power supply. Ensure the door is closed properly and the cycle is selected.
What Causes A Speed Queen Washer To Stop Mid-cycle?
A Speed Queen washer may stop mid-cycle due to an unbalanced load. Redistribute the laundry evenly and restart the cycle.
How Do I Fix A Leaking Speed Queen Washer?
For a leaking Speed Queen washer, check hoses and connections for damage or looseness. Tighten or replace as needed.
Conclusion
Fixing a Speed Queen commercial washer can be simple. Follow the steps above. Regular maintenance helps avoid issues. Check connections and clean filters often. Listen for unusual noises. Quick action can prevent bigger problems. Keep your manual handy for reference.
Understand common issues and solutions. Save time and money by troubleshooting wisely. Proper care extends the washer’s life. Happy washing!